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  1. Confluence Cloud
  2. CONFCLOUD-36933

Improve Inline Comments

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Status Update: 11 March 2022

      Hi folks, my name is Daniel Ayele and I'm a Product Manager on the Confluence team where I manage our collaboration feature family. Thank you for your feedback and suggestion to add the ability to quickly access inline comments from the top of page and include a count of inline comments. I'm excited to announce that last year we shipped a new comment button in the header on web which, when clicked, opens the first inline comment on a page. We've also added a count of page comments to the page header, so when there are page comments on a page you can click the count in the header and immediately scroll down to the page comments section to view them. We have plans on our roadmap to include a count of inline comments in the header as well, but this has been quite a UX challenge so may take more time to get to a solution that doesn't confuse users. Stay tuned to our community and other product update channels to learn more as we continue to improve our inline comment capabilities.

      Inline comments need some improvements. Currently, there is no way to tell if a page has any inline comments just by looking at the top of the page. A user has to visually scan the page and try to see if there is any highlighting indicating an inline comment. This is hard to do and undesirable for several reasons:

      1. The page may be dense or very busy,
      2. the highlighting used is faint and hard to see on many monitors we tested,
      3. the can take a long time to do on long pages without any guarantee of success and the effort may be wasted if there are no comments.

      Also, there is no way to open the inline comment browser except for finding an inline comment and clicking on it. We request the following features:

      1. Display a count of the inline comments at the top of the page.
      2. Provide a link / menu option / keyboard shortcut to view the inline comments when you are not currently viewing any inline comments.
        1. If the count of inline comments is > 0, then the count could be a link that, when clicked, opens the right-side sidebar to view and navigate inline comments for the page.
        2. Hitting ] should toggle the right-side inline comment navigator.

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              b67662768652 Josh Stevens
              2560fa7d93fc Graham Martin
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