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  1. Confluence Cloud
  2. CONFCLOUD-34742

Confluence to recognize LDAP Password Policy

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Currently, Confluence does not handle the LDAP error message related to Password Policy set from external directory, just throwing the original LDAP error on the Confluence log file:

      com.atlassian.crowd.exception.runtime.OperationFailedException: org.springframework.ldap.OperationNotSupportedException: [LDAP: error code 53 - 00002035: LdapErr: DSID-0C090A36, comment: Operation not allowed through GC port, data 0, vece]; nested exception is javax.naming.OperationNotSupportedException: [LDAP: error code 53 - 00002035: LdapErr: DSID-0C090A36, comment: Operation not allowed through GC port, data 0, vece]; remaining name 'cn=xxxx,ou=xxxx,ou=xxxxx,dc=xxxxxx,dc=xxxxx'
    at com.atlassian.crowd.embedded.core.CrowdServiceImpl.updateUserCredential(CrowdServiceImpl.java:384)

      or:

      2016-03-08 08:50:31,675 ERROR [ajp-bio-8016-exec-1] [atlassian.confluence.servlet.ConfluenceServletDispatcher] sendError Could not execute action
 -- referer: https://dealflow.aramcoventures.com/confluence/resetuserpassword.action?username=mark.rosa&token=32677d2b6bf107c0acad295ba2de35945f12194d | url: /confluence/doresetuserpassword.action | userName: anonymous
com.atlassian.crowd.exception.runtime.OperationFailedException: org.springframework.ldap.OperationNotSupportedException: [LDAP: error code 53 - 0000052D: SvcErr: DSID-031A12D2, problem 5003 (WILL_NOT_PERFORM), data 0

      It would be great if Confluence could handle it and warn its users that the password does not match the Policy.

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              Unassigned Unassigned
              emallmann Eduardo Mallmann (Inactive)
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                Created:
                Updated: