Details
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Bug
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Resolution: Duplicate
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Medium
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28
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Description
NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.
It's possible to have pages of sufficient length that generating a PDF from them takes longer than 60 seconds and so runs into the Nginx timeout period in OnDemand. This makes it basically impossible to successfully generate a PDF that the customer can access. Confluence should generate PDFs with a long-running task view so we avoid this.
Workaround
There are two options that you can take as a workaround.
The first option is to split one long confluence document into several smaller documents.
Alternatively, you can use the Confluence Space / Multiple page export tool to export the page without it timing out. Please note, you'll need to have the Export Space permission to be able to do this.
Attachments
Issue Links
- duplicates
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CONFCLOUD-41100 Long running PDF exports are not downloadable in Cloud
- Closed
- is related to
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CONFSERVER-31536 PDF Single-page exports should be run in the background with a "Long running task" view to avoid timing out in OnDemand
- Closed