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Bug
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Resolution: Timed out
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Medium
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None
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3
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Severity 2 - Major
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NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.
Summary
Anchor links on mobile devices are not working correctly.
Environment
- Confluence
- Mobile device iOs or Android, any browser
Steps to Reproduce
- Create 2 pages named "Page A" and "Page B"
- Page A has this content (if inserted in Wiki Markup):
h3.Subsection h3.Subsubsection
- Page B links to Page A's Subsection and Subsubsection anchors:
[Page A#Subsubsection] [Page A#Subsection]
- On the mobile devices click on Page A#Subsubsection
Expected Results
It should take you to: Page A ,Subsubsection
Actual Results
It takes you to the top of the page
Notes
On the desktop browser, the redirection link is http://<hostname:port>/display/<id>/Page+A#PageA-Subsubsection
On the mobile phone browser, the redirection link is http://<hostname:port>/plugins/servlet/mobile?contentId=65621#content/view/65613
- is related to
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- Gathering Impact
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[CONFCLOUD-31145] Anchor links on mobile device don't work
| Resolution | New: Timed out [ 10 ] | |
| Status | Original: Gathering Impact [ 12072 ] | New: Closed [ 6 ] |
| Labels | Original: affects-cloud affects-server mobile | New: affects-cloud affects-server mobile stale-bulk-close202011 |
| Support reference count | Original: 2 | New: 3 |
| Status | Original: Needs Triage [ 10030 ] | New: Gathering Impact [ 12072 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2368835 ] | New: JAC Bug Workflow v3 [ 3401628 ] |
| Status | Original: Open [ 1 ] | New: Needs Triage [ 10030 ] |
| Support reference count | Original: 1 | New: 2 |
| Description |
Original:
{panel:bgColor=#e7f4fa} *NOTE:* This bug report is for *Confluence Cloud*. Using *Confluence Server*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFSERVER-31145]. {panel} h3. Summary Anchor links on mobile devices are not working correctly. h3. Environment * Confluence * Mobile device iOs or Android, any browser h3. Steps to Reproduce # Create 2 pages named "Page A" and "Page B" # Page A has this content (if inserted in Wiki Markup): {code} h3.Subsection h3.Subsubsection {code} # Page B links to Page A's Subsection and Subsubsection anchors: {code} [Page A#Subsubsection] [Page A#Subsection] {code} # On the mobile devices click on Page A#Subsubsection h3. Expected Results It should take you to: Page A ,Subsubsection h3. Actual Results It takes you to the top of the page notesh3. Notes On the desktop browser, the redirection link is http://<hostname:port>/display/<id>/Page+A#PageA-Subsubsection On the mobile phone browser, the redirection link is http://<hostname:port>/plugins/servlet/mobile?contentId=65621#content/view/65613 |
New:
{panel:bgColor=#e7f4fa}
*NOTE:* This bug report is for *Confluence Cloud*. Using *Confluence Server*? [See the corresponding bug report|http://jira.atlassian.com/browse/CONFSERVER-31145]. {panel} h3. Summary Anchor links on mobile devices are not working correctly. h3. Environment * Confluence * Mobile device iOs or Android, any browser h3. Steps to Reproduce # Create 2 pages named "Page A" and "Page B" # Page A has this content (if inserted in Wiki Markup): {code:java} h3.Subsection h3.Subsubsection {code} # Page B links to Page A's Subsection and Subsubsection anchors: {code:java} [Page A#Subsubsection] [Page A#Subsection] {code} # On the mobile devices click on Page A#Subsubsection h3. Expected Results It should take you to: Page A ,Subsubsection h3. Actual Results It takes you to the top of the page h3. Notes On the desktop browser, the redirection link is http://<hostname:port>/display/<id>/Page+A#PageA-Subsubsection On the mobile phone browser, the redirection link is http://<hostname:port>/plugins/servlet/mobile?contentId=65621#content/view/65613 |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5 [ 2246862 ] | New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2368835 ] |
| Workflow | Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2203887 ] | New: Confluence Workflow - Public Facing - Restricted v5 [ 2246862 ] |
Hi everyone,
Thank you for previously raising this bug and bringing it to our attention.
Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.
As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.
Thank you again for providing valuable feedback to our team!