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  1. Confluence Cloud
  2. CONFCLOUD-31145

Anchor links on mobile device don't work

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      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Summary

      Anchor links on mobile devices are not working correctly.

      Environment

      • Confluence
      • Mobile device iOs or Android, any browser

      Steps to Reproduce

      1. Create 2 pages named "Page A" and "Page B"
      2. Page A has this content (if inserted in Wiki Markup): 
        h3.Subsection
h3.Subsubsection
      1. Page B links to Page A's Subsection and Subsubsection anchors: 
        [Page A#Subsubsection]







[Page A#Subsection]
      1. On the mobile devices click on Page A#Subsubsection

      Expected Results

      It should take you to: Page A ,Subsubsection

      Actual Results

      It takes you to the top of the page

      Notes

      On the desktop browser, the redirection link is http://<hostname:port>/display/<id>/Page+A#PageA-Subsubsection
      On the mobile phone browser, the redirection link is http://<hostname:port>/plugins/servlet/mobile?contentId=65621#content/view/65613

            [CONFCLOUD-31145] Anchor links on mobile device don't work

            Sunny Xu (Inactive) added a comment -

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Sunny Xu (Inactive) added a comment - Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

            Stephan Kronenwetter added a comment -

            Same problem here: https://confluence.atlassian.com/support/atlassian-bug-fixing-policy-201294573.html

            Stephan Kronenwetter added a comment - Same problem here: https://confluence.atlassian.com/support/atlassian-bug-fixing-policy-201294573.html

            Suresh Kumar added a comment -

            I have tried below one and its working as expected.

            <a href="#pagename-anchor_name">SeeMore</a>

            on weblink

            By,
            Hoffensoft Team

            Suresh Kumar added a comment - I have tried below one and its working as expected. <a href="#pagename-anchor_name">SeeMore</a> on weblink By, Hoffensoft Team

            Steve Haffenden (Inactive) added a comment -

            Hi sifan64

            thanks for getting in touch. This issue is currently on our backlog but there are no immediate plans to fix this. Unfortunately we have a number of higher priority issues that take precedence over this. As soon as we've resolved these issues we'll be in a position to start tackling issues such as this. Please continue to watch this issue for further updates.

            Regards
            Steve Haffenden
            Confluence Bugmaster
            Atlassian

            Steve Haffenden (Inactive) added a comment - Hi sifan64 thanks for getting in touch. This issue is currently on our backlog but there are no immediate plans to fix this. Unfortunately we have a number of higher priority issues that take precedence over this. As soon as we've resolved these issues we'll be in a position to start tackling issues such as this. Please continue to watch this issue for further updates. Regards Steve Haffenden Confluence Bugmaster Atlassian

            Stephen Thompson added a comment -

            When are you going to fix this?

            Stephen Thompson added a comment - When are you going to fix this?

              Unassigned Unassigned
              acfb1c88b642 Adam Stokar
              Affected customers:
              7 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated:
                Resolved: