Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-29072

Users are duplicated in People Directory each time Confluence restarts

XMLWordPrintable

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Users are being duplicated in the People directory each time Confluence is restarted, until a re-index is performed (at which time the duplicates are removed).

      If you encounter a bug where your people directory is displaying duplicates and this isn't fixed by performing a re-index, it's likely that you're affected by CONF-30050.

      Please take a look at this Knowledge Base article for more information:
      https://confluence.atlassian.com/display/CONFKB/Duplicates+in+the+People+Directory

      Workaround

      Step 1. Rebuild the search index to remove the duplicates in the people directory.
      Step 2. Perform an action that will add a different type of indexing task to the queue before your instance is restarted - e.g. create a page in Confluence.

      If this doesn't work for you, please raise a support ticket so that we can investigate further.

            etom edith (Inactive)
            mrawson Miranda Rawson
            Votes:
            5 Vote for this issue
            Watchers:
            17 Start watching this issue

              Created:
              Updated:
              Resolved: