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Bug
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Resolution: Fixed
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Low
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5.1-OD-5, 5.1-OD-6, 5.3-OD-8
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None
NOTE: This bug report is for Confluence Server. Using Confluence Cloud? See the corresponding bug report.
Users are being duplicated in the People directory each time Confluence is restarted, until a re-index is performed (at which time the duplicates are removed).
If you encounter a bug where your people directory is displaying duplicates and this isn't fixed by performing a re-index, it's likely that you're affected by CONF-30050.
Please take a look at this Knowledge Base article for more information:
https://confluence.atlassian.com/display/CONFKB/Duplicates+in+the+People+Directory
Workaround
Step 1. Rebuild the search index to remove the duplicates in the people directory.
Step 2. Perform an action that will add a different type of indexing task to the queue before your instance is restarted - e.g. create a page in Confluence.
If this doesn't work for you, please raise a support ticket so that we can investigate further.
- relates to
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CONFSERVER-9857 PersonalInformation (userinfo) fetching assumes a uniqueness constraint that isn't enforced
- Closed
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CONFCLOUD-29072 Users are duplicated in People Directory each time Confluence restarts
- Closed