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  1. Confluence Cloud
  2. CONFCLOUD-26672

Ability to turn off email notifications and use Workbox (in-app notifications)

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      This has been discussed before, raising an issue to track it.

      The general idea: Some way for users to say "I want these types of notifications in-app, these ones in email"

      Solving this problem will also mean we will need to consider the use case where the user has not logged in for a long period of time - should Workbox send a quick digest to say "here is what is waiting for you.."? Just something to consider

      If you are going to comment on this ticket, it would be nice to hear from you which specific notifications you are thinking about only having in-app (it would help us understand what should be our sensible defaults)

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            [CONFCLOUD-26672] Ability to turn off email notifications and use Workbox (in-app notifications)

            Rebekkah Dorhout made changes -
            Component/s Original: Core - Workbox [ 46334 ]
            Component/s New: XP - Notifications [ 61006 ]

            Ofer Nave added a comment -

            I like getting in-app notifications for changes to pages I'm watching, but I despise getting email, and am shocked there's no way to turn that off.  In the meantime, I've adapted by not watching pages anymore, which is a shame.  Now I have no sense of what's happening.

            Ofer Nave added a comment - I like getting in-app notifications for changes to pages I'm watching, but I despise getting email, and am shocked there's no way to turn that off.  In the meantime, I've adapted by not watching pages anymore, which is a shame.  Now I have no sense of what's happening.
            Katherine Yabut made changes -
            Workflow Original: JAC Suggestion Workflow [ 3429899 ] New: JAC Suggestion Workflow 3 [ 3620688 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 [ 2235374 ] New: JAC Suggestion Workflow [ 3429899 ]
            Status Original: Open [ 1 ] New: Gathering Interest [ 11772 ]
            K. Yamamoto made changes -
            Link New: This issue is related to CONFCLOUD-59252 [ CONFCLOUD-59252 ]
            K. Yamamoto made changes -
            Labels Original: affects-server fabric notifications workbox New: fabric notifications workbox
            K. Yamamoto made changes -
            Link New: This issue relates to JRACLOUD-63291 [ JRACLOUD-63291 ]
            SET Analytics Bot made changes -
            Support reference count New: 5

            Åsa Niper added a comment -

            Agree, we need to choose whar form of/channel for notification for what event freely in order to meet individual demamds and preferences.

            Åsa Niper added a comment - Agree, we need to choose whar form of/channel for notification for what event freely in order to meet individual demamds and preferences.
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing v3 - TEMP [ 2132481 ] New: Confluence Workflow - Public Facing v3 [ 2235374 ]

              Unassigned Unassigned
              smansour Sherif Mansour
              Votes:
              60 Vote for this issue
              Watchers:
              35 Start watching this issue

                Created:
                Updated: