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Suggestion
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Resolution: Fixed
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None
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1
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9
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NOTE: This suggestion is for Confluence Server. Using Confluence Cloud? See the corresponding suggestion.
Summary
Confluence doesn't support SMTPS(465) while JIRA does. That can impact customers that don't want to use STARTTLS(587).
Steps to Reproduce
- Go to Confluence Admin >> Mail Servers.
- Add a new SMTP server.
- On the Server port field, add the 465 port number.
Expected Results
The SMTP server will be created as it happens in JIRA
Actual Results
It fails and the logs show
2016-02-02 02:57:04,496 ERROR [http-nio-8090-exec-1] [atlassian.confluence.jmx.JmxUtil] unregisterBean Unable to unregister object with name [ Confluence:name=MailServer-SMTP Сервер ] due to : javax.management.InstanceNotFoundException: Confluence:name=MailServer-SMTP Сервер
-- referer: http://109.206.188.107/confluence/admin/mail/editmailserver.action?id=1454367622001 | url: /confluence/admin/mail/doeditmailserver.action | userName: cnf | action: doeditmailserver
Notes
The problem is described in Mail server connection failed with SMTP
Workaround
- Use the 587 port(STARTTLS)
- Or Configure the mail server as a JNDI resource
- relates to
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CONFCLOUD-43330 Support SMTPs(465 port)
- Closed