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  1. Confluence Cloud
  2. CONFCLOUD-43330

Support SMTPs(465 port)

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      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Summary

      Confluence doesn't support SMTPS(465) while JIRA does. That can impact customers that don't want to use STARTTLS(587).

      Steps to Reproduce

      1. Go to Confluence Admin >> Mail Servers.
      2. Add a new SMTP server.
      3. On the Server port field, add the 465 port number.

        Expected Results

      The SMTP server will be created as it happens in JIRA

      Actual Results

      It fails and the logs show

      2016-02-02 02:57:04,496 ERROR [http-nio-8090-exec-1] [atlassian.confluence.jmx.JmxUtil] unregisterBean Unable to unregister object with name [ Confluence:name=MailServer-SMTP Сервер ]  due to : javax.management.InstanceNotFoundException: Confluence:name=MailServer-SMTP Сервер
       -- referer: http://109.206.188.107/confluence/admin/mail/editmailserver.action?id=1454367622001 | url: /confluence/admin/mail/doeditmailserver.action | userName: cnf | action: doeditmailserver
      
      

      Notes

      The problem is described in Mail server connection failed with SMTP

      Workaround

      1. Use the 587 port(STARTTLS)
      2. Or Configure the mail server as a JNDI resource

              Unassigned Unassigned
              gviana Guilherme V. (Inactive)
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                Created:
                Updated:
                Resolved: