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  1. Confluence Cloud
  2. CONFCLOUD-54097

Cloud Administrators are unable to upload font files for PDF Export anymore

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      Although the Creating PDF in another language documentation is still pointing users to the https://<account_name>.atlassian.net/wiki/admin/flyingpdf/configurepdflanguagesupport.action URL, it isn't accessible to users without sysadmin rights anymore. The PDF Export Language Support menu option isn't visible for them either.

      I understand that this isn't a new Restricted Function, but if it is, the documentation should be updated accordingly (both the Restricted Functions List and the Creating PDF in another language how-to). Otherwise, the users should regain access to the functionality.

      Update on this issue

      Confluence Cloud administrators are not able to upload font collections directly, but you can request Atlassian Support to upload a collection for you.

      See our Confluence Cloud documentation for more information: Create a PDF in another language

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            [CONFCLOUD-54097] Cloud Administrators are unable to upload font files for PDF Export anymore

            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2365493 ] New: JAC Bug Workflow v3 [ 3402836 ]
            Status Original: Resolved [ 5 ] New: Closed [ 6 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 2237251 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2365493 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2207391 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 2237251 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2152893 ] New: Confluence Workflow - Public Facing - Restricted v5.1 - TEMP [ 2207391 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 [ 1908781 ] New: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2152893 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v3 [ 1738199 ] New: Confluence Workflow - Public Facing - Restricted v5 [ 1908781 ]
            Matthew Saxby (Inactive) made changes -
            Component/s New: Documentation - All [ 46322 ]
            Component/s Original: Documentation - All [ 10315 ]
            Key Original: CONF-28348 New: CONFCLOUD-54097
            Release version Original: 5.0-OD-29 [ 30800 ]
            Affects Version/s New: 5.4-OD-20 [ 67720 ]
            Affects Version/s Original: 5.4-OD-20 [ 38795 ]
            Project Original: Confluence [ 10470 ] New: Confluence [ 18513 ]
            Katherine Yabut made changes -
            Workflow Original: CONF Bug Subtask WF (TEMP) [ 1700336 ] New: Confluence Workflow - Public Facing - Restricted v3 [ 1738199 ]
            Katherine Yabut made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v2 [ 1564030 ] New: CONF Bug Subtask WF (TEMP) [ 1700336 ]
            jonah (Inactive) made changes -
            UIS - Cloud Original: 0

              gbrunning Giles B
              dwierzbicka Dobroslawa Wierzbicka (Inactive)
              Affected customers:
              13 This affects my team
              Watchers:
              16 Start watching this issue

                Created:
                Updated:
                Resolved: