Uploaded image for project: 'Confluence Data Center'
  1. Confluence Data Center
  2. CONFSERVER-22287

When Inserting Link Insert Button Not Clickable When Using Mouse Right-Click to Paste

XMLWordPrintable

      Summary

      "Insert" button is greyed out when using right mouse click to paste

      Steps to Reproduce

      1. Copy a URL into your clipboard.
      2. Click Insert > Link
        • Alternatively, Press ⌘K / ctrl + K to create a hyperlink
      3. Click Web Link
      4. Right-click in URL field/ Address field with mouse and select Paste

      Expected Results

      The "Insert"button can clicked and link can be inserted

      Actual Results

      The "Insert" button is greyed out.

      Workaround

      • Press Enter/Return key after pasting the link
      • Press Space bar after pasting the link
      • Use Ctrl + V instead
      • Type and then delete any character into the "Address" field; this enables the button.

      Additional notes

      This most likely can be fixed by adding a JavaScript check for "Right click > Paste".

        1. CONFSERVER-22287-replication steps.png
          49 kB
          Monique Khairuliana

            [CONFSERVER-22287] When Inserting Link Insert Button Not Clickable When Using Mouse Right-Click to Paste

            pslootweg added a comment -

            Still seeing similar issue on Confluence Cloud with fields in apps.

            Pasting with mouse right-click not seen as valid input.

            pslootweg added a comment - Still seeing similar issue on Confluence Cloud with fields in apps. Pasting with mouse right-click not seen as valid input.

            Michael Woffenden added a comment -

            HI Gina - you can start at Get help and support - Atlassian Documentation and create a support request.

            Michael Woffenden added a comment - HI Gina - you can start at Get help and support - Atlassian Documentation and create a support request.

            Gina Palombit added a comment -

            How do I do that?

            Gina Palombit added a comment - How do I do that?

            Michael Woffenden added a comment -

            Hi Darren - The fix came out in Confluence Server 7.2.1 so please upgrade to that version or later.

            Hi Gina - Please contact support for Confluence Cloud.

            Michael Woffenden added a comment - Hi Darren - The fix came out in Confluence Server 7.2.1 so please upgrade to that version or later. Hi Gina - Please contact support for Confluence Cloud.

            Gina Palombit added a comment -

            Hi Michael, my company uses Confluence Cloud

            Gina Palombit added a comment - Hi Michael, my company uses Confluence Cloud

            Darren Lissimore added a comment -

            Still broken on 6.15.9 for us. 

             

            Darren Lissimore added a comment - Still broken on 6.15.9 for us.   

            Michael Woffenden added a comment -

            Hi Gina, what version of Confluence are you running?

            Michael Woffenden added a comment - Hi Gina, what version of Confluence are you running?

            Gina Palombit added a comment -

            This is still an issue....I don't know why it says that it was resolved. My Insert button is greyed out when I try to add an external link. This is happening to my team as well.

            Gina Palombit added a comment - This is still an issue....I don't know why it says that it was resolved. My Insert button is greyed out when I try to add an external link. This is happening to my team as well.

            Michael Woffenden added a comment -

            So glad to see this annoyance fixed, and many thanks to the Atlassian team and to everyone who voted and commented!

            Michael Woffenden added a comment - So glad to see this annoyance fixed, and many thanks to the Atlassian team and to everyone who voted and commented!

            Oliver Shen added a comment -

            A fix for this issue is available to Server and Data Center customers in Confluence 7.2.1 Upgrade now or check out the Release Notes to see what other issues are resolved.

            Oliver Shen added a comment - A fix for this issue is available to Server and Data Center customers in Confluence 7.2.1 Upgrade now or check out the Release Notes to see what other issues are resolved.

              qpham@atlassian.com Quan Pham
              e5839ced1e43 Tin Pham
              Affected customers:
              28 This affects my team
              Watchers:
              45 Start watching this issue

                Created:
                Updated:
                Resolved: