Password reset token valid for only 5 minutes

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    • Type: Bug
    • Resolution: Fixed
    • Priority: High
    • Component/s: User Management
    • None
    • Environment:

      OnDemand

      Newly created users in the system receive the message:

      No valid reset token found for user

      Impacts first-time users accessing the system and resetting the password they have been provided initially from the admin.

      Workaround:
      For a reset , please direct your users to:
      https://<instance>/login/forgot

        1. password issue 3.jpg
          35 kB
          Bharat Mistry
        2. password issue 2.jpg
          37 kB
          Bharat Mistry
        3. password issue 1.jpg
          16 kB
          Bharat Mistry

              Assignee:
              Joshua Ali (Inactive)
              Reporter:
              Paul Greig (Inactive)
              Votes:
              5 Vote for this issue
              Watchers:
              33 Start watching this issue

                Created:
                Updated:
                Resolved: