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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Admin - Sandbox - App Install / Billing / Config
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None
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1
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Minor
Issue Summary
When a Sandbox is deactivated due to inactivity, accessing the sandbox site's URL displays the Site Maintenance Message
Steps to Reproduce
- Load the URL of a sandbox that is deactivated due to inactivity
- The Site Maintenance message appears
Expected Results
The Sandbox site displays the correct status of the sandbox which is "Deactivated" Or simply show that the site cannot be reached.
Actual Results
It instead displays the "Site Maintenance" message which is misleading and might deter the customers from taking any immediate actions to make sure their sandbox is not deleted.
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available