Issue Summary

• Jira Cloud sandbox gets locked when copy process fails on import step

Steps to Reproduce

1. Initiate a sandbox data clone for Jira Product
2. This copy should fail on Import step

Expected Results

• User should be able to access the sandbox
• User should be able to initiate another copy

Actual Results

• Jira cloud instance gets locked.
  

Workaround

• reach out to support team to unlock the cloud instance