Billing-admin approval is not pushing through OG migration

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    • 1
    • Severity 2 - Major

      Issue Summary

      Certain Edge cases are preventing billing-admins from being able to fully approve/schedule the migration even though it is reported as approved in migration tooling when another Jira product other than JSM is on the current Atlassian cloud site 

      Steps to Reproduce

      1. Have Jira cloud
      2. Have Opsgenie stand-alone
      3. Try the migration

      Expected Results

      Once the billing-admin received the email and approves the migration should proceed without issues

      Actual Results

      The billing-admin approves the email and the migration tool shows billing-admin approval, but the migration still cancels out and does not migrate 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

            Assignee:
            Naman Bansal
            Reporter:
            Chris DeGidio
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              Created:
              Updated:
              Resolved: