Attachment migration status shows 0% instead of the correct progress

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    • 2
    • Severity 2 - Major

      Issue Summary

      When performing Jira C2C migration using the copy product data tool, the attachment migration always shows 0% even when it was migrated correctly to the destination cloud or if its partially migrated (for example 97%).

      Steps to Reproduce

      1. Create a copy plan by selecting projects and attachments
      2. Run the plan and observe the Status.

      Expected Results

      It should show the correct attachment migration status

      Actual Results

      We see the incorrect status as below:

       

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available. Please contact Atlassian Support.

        1. Incorrect_Attachment_status.png
          74 kB
          Jyoti Verma

            Assignee:
            Unassigned
            Reporter:
            Jyoti Verma
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              Created:
              Updated:
              Resolved: