Problem Definition

A user may feel they need to create a new Cloud site because they are not aware that they are able to join an existing Cloud site that is managed by their company/colleagues. The main pages for new site sign-ups(creation) do not currently provide feedback on which sites an end user is eligible to join via the "Approved domains" flow:

• https://www.atlassian.com/software/jira
• https://www.atlassian.com/try
• https://www.atlassian.com/try/cloud/signup?bundle=confluence&edition=free
• Sponsored pages found using a search engine

Suggested Solution

Leverage the "Approved domains"(documentation: Approved domains) feature in such a way that if an org. admin has allowed users on a particular email domain to self sign-up for Cloud site access, then surface that information on any pages where a user can sign up for a new Cloud site.

Why this is important

• A user may not be aware that an existing Cloud site exists
• Help end users find Cloud sites their company uses
• Allows for a cleaner user experience as the end user has the opportunity to sign up(gain access) to the existing company Cloud site
• End users would be less likely to create a new Cloud site thereby contributing to shadow-IT: ACCESS-1468

Workaround

• N/A