Issue Summary

When performing a copy of data from production to a sandbox, the process fails because of deleted filters. There's still uncertainty about how a filter can be removed if it is currently associated with a board. This should not be feasible which causes this bug.

Steps to Reproduce

• Using the copy data to a sandbox:
  • From admin.atlassian.com find your organization and select Products > Sandbox.
  • Under Actions in the product table, select Copy production data.
  • Wait until the copydown process fails.

Expected Results

• Copy of the production data to the sandbox completes successfully (100%)
• No failure, notifications are presented/sent.
• Sandbox is usable and displays the data in the production environment.

Actual Results

• Copy of the production data to the sandbox fails almost immediately.
• A failure notification is presented/sent.

Workaround

There is a workaround that can be done by the Atlassian Cloud Support team. Please submit a support ticket from https://support.atlassian.com/