Issue Summary

When performing a production copy into sandbox, the pre-checks will identify affected boards (based on Board Location) with references to invalid filters, resulting in a CSV like this:
Error Message: "Some projects contain invalid or missing board filters"

Project Id,Project Name,Board Id,Board Name,Invalid Filter id
12345,Project Name,120,Example Board Name,40543

However, because the board is not accessible due to the invalid filter, it cannot be accessed for deletion or correction. This results in the migration being blocked.

Jira Cloud currently prevents you from deleting a filter that is currently associated with a board. Reproducing this problem would require manual intervention via the database.

Steps to Reproduce

1. Create a board and set the Location to a project that you will copy from production-to-sandbox.
2. Manually invalidate the board by setting the associated filter to an invalid filter ID via the database.
3. Attempt to copy data from Production cloud-to-Sandbox.

Expected Results

The precheck would provide a path to copy the boards that are blocking the sandbox copy. Some suggestions:

• An option to delete the offending board
• An option to update the offending board
• An option to clear the Location field for the offending board

Actual Results

A CSV file is provided with the offending board. Atlassian Support must be engaged to remediate the boards.

Workaround

Contact Atlassian Support.