Data residency migration failing for some sites

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    • Minor

      Issue Summary

      Data residency migration failing for some sites.

      Steps to Reproduce

      1. Raise a data residency request after navigating to https://admin.atlassian.com (security -> Data residency)
      2. It may fail with the error "We are unable to schedule your move" ( screenshots attached).

      Expected Results

      The Data Residency scheduling should happen without any errors

      Actual Results

      The below exception is thrown in the browser weblogs

      "title": "Unable to schedule migration",
                  "detail": "Unable to schedule migration for orgId [xxxx], policyId [xxxx], and resourceId [ari:cloud:confluence::site/xxx]" 

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

            Assignee:
            Unassigned
            Reporter:
            Sajan M (Inactive)
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              Created:
              Updated:
              Resolved: