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Type:
Bug
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Resolution: Fixed
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Priority:
Low
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Component/s: Admin - Data Residency
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1
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Minor
Issue Summary
Data residency migration failing for some sites.
Steps to Reproduce
- Raise a data residency request after navigating to https://admin.atlassian.com (security -> Data residency)
- It may fail with the error "We are unable to schedule your move" ( screenshots attached).
Expected Results
The Data Residency scheduling should happen without any errors
Actual Results
The below exception is thrown in the browser weblogs
"title": "Unable to schedule migration",
"detail": "Unable to schedule migration for orgId [xxxx], policyId [xxxx], and resourceId [ari:cloud:confluence::site/xxx]"
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available.