Update Oct 15 2024: 

Hi, we are happy to share some new updates to this ticket in regards to the following issues listed:

• Ability to create new sites for Jira and Confluence

• Ability to create new Bitbucket or Trello accounts

• Ability to join sites or products external to the organization

• Ability to remove managed users from external sites

• Ability to remove access to specific products

We have solved these issues through both proactive and reactive controls for user-created instances (also referred to as sites), and an organization admin’s ability to control them.

With our Atlassian Guard (formerly Atlassian Access) feature automatic product discovery, admins are able to see what user-created instances exist within their cloud footprint and join these instances to take over control. By doing so, they can remove certain users, products, etc. - and determine the best next steps.

With the Enterprise plan feature product requests, admins can set a policy and then either deny or approve requests for a new user-created instance. This feature is available to customers who have a Jira, Confluence, or Jira Service Management Enterprise plan - and coverage now expands to Trello and Bitbucket (Premium plan, in beta).

For further information, please refer to our latest community post: An update on product requests: bringing shadow IT controls to Trello and Bitbucket