Issue Summary

When going through the self-serve steps to cancel an Enterprise Cloud subscription, it does not actually delete.
https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/

This is reproducible on Data Center: No

Steps to Reproduce

Billing->Manage Subscription->Cancel and Delete on an Enterprise Cloud site.

Expected Results

Delete the cloud site immediately or within a few weeks at least.

Actual Results

The status of the site after doing this is either "suspended" or the site is fully accessible even though it has been deleted AND canceled. "It seems like DELETE does the same thing as CANCEL. And CANCEL doesn’t do anything."

Workaround

The customer has to reach out to Atlassian's billing/licensing team for product removal. They have to “Deactivate Enterprise” in the back end and then customers should be able to delete the site themselves following the instructions here: https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/