-
Suggestion
-
Resolution: Unresolved
-
None
-
1
-
Issue Summary
When going through the self-serve steps to cancel an Enterprise Cloud subscription, it does not actually delete immediately.
https://support.atlassian.com/subscriptions-and-billing/docs/cancel-your-site-subscription/
This is reproducible on Data Center: No
Steps to Reproduce
Billing->Manage Subscription->Cancel and Delete on a Cloud site.
Expected Results
Delete the cloud site immediately
Actual Results
The status of the site after doing this is either "suspended" or the site is fully accessible even though it has been deleted AND canceled.
Workaround
There is no workaround at this time. This feature request will be updated when one is available.
- is cloned from
-
CLOUD-11490 Ability to Self-Serve Delete an Enterprise Cloud Site
- Gathering Interest
- is related to
-
AX-420 Provide option to expedite deletion of shadow sites
- Gathering Interest