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  1. Atlassian Cloud
  2. CLOUD-11381

Allow admins to download Cloud to Cloud error logs

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    Description

      Issue Statement

      Currently if there are any failures during a Cloud to Cloud migration, the admin needs to reach out to support to look at the logs. This prevent self-serving and it delays troubleshooting the migrations.

      Proposed Solution

      Add logs to the post-migration reports to be downloaded by admins as is allowed for the Server version of JCMA: Use the Jira Cloud Migration Assistant to migrate

      This will help our customers migrate from Cloud to another Cloud instance more quickly.

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              smehta2@atlassian.com Swarna Mehta
              dponzio Daniel Ponzio
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              Dates

                Created:
                Updated: