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  1. Atlassian Cloud
  2. CLOUD-11333

Remote links should be migrated

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    Description

      Issue Summary

      Jira C2C (cloud to cloud) does not migrate remote links. Remote links are the "mentioned on" panel seen in the Jira issue view, referring to Confluence pages and other web links.

      Type 1

      A link in Jira that points to Confluence page that displays "mentioned on" in the Jira panel

      Type 2

      A link in Jira that points to an external link/URL that displays "Web link" in the Jira panel
       

      Steps to Reproduce

      Type 1 - "mentioned on" links between Jira and Confluence

      1. Create a Jira project and a confluence space.
      2. Create some issues on that project and insert the same Jira issues on the confluence pages.
      3. After that, publish the confluence page and you will notice that the Jira issue will have a field called "mentioned on"  that refers the confluence page.
      4. Migrate the project using the Jira cloud migration tool to a new instance.
      5. Export the created space and import it on the new instance.

      Expected Results

      Migrate successfully with the Reference remote links as well

      While accessing the issue, after the migration, the "mentioned on" information should show while viewing the issue.

      Actual Results

      After migration, under the new issue, the Remote links are not available.

      Workaround

      This data is not currently supported based on What migrates in a cloud-to-cloud migration for Jira

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              b5cc01497d0e Ranganath P (Inactive)
              agupta8@atlassian.com Ankita Gupta
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              Dates

                Created:
                Updated: