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  1. Atlassian Cloud
  2. CLOUD-11234

Add-ons on Sandbox

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      Summary

      Currently, according to the Manage product sandboxes documentation, add-ons we have installed on our prod sites are not mirrored to our sandbox environment, requiring us to subscribe to the add-ons and pay for them also for the sandbox site:

      Add Marketplace and Atlassian apps to a sandbox

      You can install apps from the Atlassian Marketplace or through the Manage apps screen from within your Jira or Confluence administration section of your sandbox. All apps are available on a free 30-day trial.

      We’ll send you email notifications about your trial period ending. After the 30-day trial, you’ll need to add your payment details to purchase a subscription to keep using the app in your sandbox. Subscriptions for apps in your sandbox are available monthly, and the price for apps is calculated on the number of users with access to your sandbox, not your production environment. Currently, we don’t support annual subscriptions for apps in a sandbox.

      All apps and app subscriptions are deleted when your sandbox is deleted.

      For more details on apps, see Marketplace apps, Managing Confluence apps, and Managing Jira apps.

      Suggestion

      • Replicate the add-ons' subscriptions to sandbox sites without paying for an additional subscription on those add-ons.

              Unassigned Unassigned
              vsiqueira Vinicius (Inactive)
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