Uploaded image for project: 'Bitbucket Data Center'
  1. Bitbucket Data Center
  2. BSERV-5280

Analytics tries to make downloads from contacts btf-analytics.s3.amazonaws.com although switched off or privacy policy accepted

      Currently, even if analytics has been disabled and/or the privacy policy update has not been acknowledged, Atlassian Analytics will still attempt to call out to S3 to download the most up-to-date blacklist & whitelist for Stash.

      This does not involve sending out any data from the instance, just reading some flat lists of events that we do or do not want to collect (which are completely anonymous).

      However, it makes sense to simply not download these at all if the user has opted to disable analytics, or has not yet acknowledged the privacy policy update.

      Sample message in the log:

      2014-09-23 17:06:07,569 WARN  [localScheduler_Worker-1]  c.a.a.client.s3.AnalyticsS3Client Couldn't download the remote list file config/allowedwords.dict, detailed message: Unable to execute HTTP request: Connect to btf-analytics.s3.amazonaws.com:443 timed out
      

          Form Name

            [BSERV-5280] Analytics tries to make downloads from contacts btf-analytics.s3.amazonaws.com although switched off or privacy policy accepted

            Owen made changes -
            Workflow Original: Stash Workflow - Restricted [ 1446757 ] New: JAC Bug Workflow v3 [ 3134672 ]
            Owen made changes -
            Workflow Original: Stash Workflow [ 730735 ] New: Stash Workflow - Restricted [ 1446757 ]
            sguio made changes -
            Labels Original: da-missed-use-case New: da-missed-use-case ph-production
            jhinch (Atlassian) made changes -
            Fix Version/s New: 3.4.0 [ 45691 ]
            Fix Version/s New: 3.3.1 [ 45700 ]
            Resolution New: Fixed [ 1 ]
            Status Original: Open [ 1 ] New: Closed [ 6 ]
            sguio made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 82663 ]
            sguio made changes -
            Remote Link New: This issue links to "Page (Extranet)" [ 81607 ]
            sguio made changes -
            Labels New: da-missed-use-case
            Stefan Saasen (Inactive) made changes -
            Status Original: Needs Triage [ 10030 ] New: Open [ 1 ]
            Stefan Saasen (Inactive) made changes -
            Component/s New: Analytics [ 30392 ]
            ThiagoBomfim (Inactive) made changes -
            Description Original: Currently, even if analytics has been disabled and/or the privacy policy update has not been acknowledged, Atlassian Analytics will still attempt to call out to S3 to download the most up-to-date blacklist & whitelist for JIRA.

            This *does not* involve sending out any data from the instance, just reading some flat lists of events that we do or do not want to collect (which are completely anonymous).

            However, it makes sense to simply not download these at all if the user has opted to disable analytics, or has not yet acknowledged the privacy policy update.

            Sample message in the log:
            {code}
            2014-09-23 17:06:07,569 WARN [localScheduler_Worker-1] c.a.a.client.s3.AnalyticsS3Client Couldn't download the remote list file config/allowedwords.dict, detailed message: Unable to execute HTTP request: Connect to btf-analytics.s3.amazonaws.com:443 timed out
            {code}
            New: Currently, even if analytics has been disabled and/or the privacy policy update has not been acknowledged, Atlassian Analytics will still attempt to call out to S3 to download the most up-to-date blacklist & whitelist for Stash.

            This *does not* involve sending out any data from the instance, just reading some flat lists of events that we do or do not want to collect (which are completely anonymous).

            However, it makes sense to simply not download these at all if the user has opted to disable analytics, or has not yet acknowledged the privacy policy update.

            Sample message in the log:
            {code}
            2014-09-23 17:06:07,569 WARN [localScheduler_Worker-1] c.a.a.client.s3.AnalyticsS3Client Couldn't download the remote list file config/allowedwords.dict, detailed message: Unable to execute HTTP request: Connect to btf-analytics.s3.amazonaws.com:443 timed out
            {code}

              Unassigned Unassigned
              tbomfim ThiagoBomfim (Inactive)
              Affected customers:
              0 This affects my team
              Watchers:
              2 Start watching this issue

                Created:
                Updated:
                Resolved: