Issue Summary

Some users are unable to access the workspace created through Admin Hub, even when they are assigned the correct roles. The membership is not synced between the the organization and the workspace.

Steps to Reproduce

1. Create a Bitbucket workspace through Admin hub (https://admin.atlassian.com)
2. Assign the user the roles to have Bitbucket workspace access
3. When user tries to access the workspace, they receive the following error : 
    

Expected Results

The organization assigned membership/roles should correctly sync with the Bitbucket workspace.

Actual Results

Even with the correct roles set, the user is not able to access the workspace.

Workaround

Currently there is no known workaround for this behavior. If you come across this issue, please reach out to Atlassian Support .