Sometimes recent commits that exist on the remote repository are not visible in the website, in the 'Commits' page of the repo

This issue has been forked out of BCLOUD-19548.

Issue Summary

Sometimes recent commits that exist on the remote repository are not visible in the website, in the 'Commits' page of the repo.

This impacts users' ability to open Pull requests: if a user wants to open a PR for an affected branch, they won't be able to, as no commits will show for this branch.

Steps to Reproduce

There are no steps to reproduce this, this issue rarely occurs in some repos

Workaround

Users have reported that pushing another commit or a new branch to the repo, solves the issue.

You can also contact Bitbucket Cloud Support (https://support.atlassian.com/contact/#/) to fix the issue for your repository.