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  1. Bitbucket Cloud
  2. BCLOUD-19809

Users who push a commit or open a PR that triggers a Pipelines build, still receive an email notification if this build fails, even if they are NOT watching the repository

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      Issue Summary

      Assume a user that is NOT watching a repository in Bitbucket, or they are watching it, but they are NOT subscribed to notifications for Pipelines.

      If this user pushes a commit or opens a PR that triggers a Pipelines build and this build fails, the user will STILL receive an email notification for it.

      This can be confusing for users, since they have unsubscribed for Pipelines notifications in the repo and still receive those emails, and there is no way to turn them off.

      Steps to Reproduce

      1. Stop watching a repository you have access to from the repo's Source page >> ... > Manage notifications
        • Alternatively, do not stop watching the repo, but only unsubscribe from Pipelines notifications for this repo
      2. Configure a bitbucket-pipelines.yml file so you can run Pipelines builds on the repo. Include an invalid command in your script, so that the build fails.
      3. Push a commit to the repo that will trigger above pipeline.

      Expected Results

      The build fails and the user does NOT receive an email notification about it, since they have unsubscribed from Pipelines notifications.

      Actual Results

      The build fails, and the user STILL receives an email notification about it, even though they have unsubscribed from Pipelines notifications.

      Workaround

      Currently there is no known workaround for this behavior.

              Unassigned Unassigned
              tboudale Theodora Boudale (Inactive)
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                Created:
                Updated:
                Resolved: