The new group's view is counting system-users as groups members.

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    • Minor

      Summary

      The new group's view is counting system-users.

      Note: this bug does not impact the billing, that being said, there will be no extra charges regarding this problem.

      Steps to Reproduce

      1. Navigate to Site Administration > Groups.
      2. In the image the Members count fro jira-software-users (10).
      3. Accessing the group there are 3 members (non system-users).
      4. When exporting the users' list (Users > Export > mark *Group membership) we can see the 10 users related to that group (3 regular users and 7 system-users).

      Expected Results

      The Members count should not consider system-users since they don't consume licenses and they are not 'manageable' users.

      Actual Results

      The system-users are being added to the total of Members displayed at the new Group's view.

      Notes

      By opening the developer console of your browser it's possible to find the GET call that fetches the users and at the response, you can see which system users are being counted as members of the group but don't show up at the list.

      The name of the call is:

      members?count=20&start-index=1
      

        1. group.png
          group.png
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        2. ngv.png
          ngv.png
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        3. user_export.png
          user_export.png
          67 kB

              Assignee:
              Unassigned
              Reporter:
              André K. (Inactive)
              Votes:
              1 Vote for this issue
              Watchers:
              5 Start watching this issue

                Created:
                Updated:
                Resolved: