Users without product access attempting to access Jira get stuck in an infinite loop

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    • Minor

      Issue Summary

      If a user has no permission to access Jira, but navigates to it, then Jira redirects to JSS, however, Jira is no longer redirecting to JSS with the permission-violation parameter. Without this parameter, JSS will try to redirect back to Jira. Jira will then redirect to JSS again, in an infinite loop. Eventually, a redirect limit is hit.

      Steps to Reproduce

      1. Ensure a user does not have access to Jira.
      2. Log in as that user.
      3. Attempt to access Jira directly, via a URL like your-subdomain.jira-dev.com/jira

      Expected Results

      The user should be redirected to the request access screen, or account switcher, depending on other settings.

      Actual Results

      The user redirects several times in a loop, before the redirect limit is hit, and they're shown this screen.

       

      Workaround

      If the user is supposed to be able to request access to Jira, they can be added by an admin.
      Otherwise they can logout manually if they have another account that has access.

            Assignee:
            Nehal Jain (Inactive)
            Reporter:
            Jack (Inactive)
            Votes:
            3 Vote for this issue
            Watchers:
            5 Start watching this issue

              Created:
              Updated:
              Resolved: