Deleted users keep showing on People Directory and it's not possible to see its profile

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    • Severity 3 - Minor

      Summary

      • After deleting a user from a Jira/Confluence instance, this user is still showing on the People Directory. Additionally, if we try to click on the user to see its profile we get an error message saying: "Something went wrong. We keep track of these errors, but feel free to contact us if refreshing doesn’t fix things."

      Environment

      • Cloud

      Steps to Reproduce

      1. Interact with a user to make it appear in the People Directory page
      2. Remove the user from the instance
      3. Go to the People Direct page again

      Expected Results

      • The user won't show in the People Directory page after being removed from the instance

      Actual Results

      • The user is still appearing in the People Directory page and if you click on it you will be redirected to a page showing the message: "Something went wrong. We keep track of these errors, but feel free to contact us if refreshing doesn’t fix things."

      Workaround

      • Interact with other users to change the ones that appear in the People Directory page.

        1. Screen Shot 2021-12-01 at 14.03.02.png
          88 kB
          Eduarda F.
        2. Deleted user.mp4
          427 kB
          Eduarda F.

            Assignee:
            Kavi Lal
            Reporter:
            Mauricio Soliz
            Votes:
            1 Vote for this issue
            Watchers:
            15 Start watching this issue

              Created:
              Updated:
              Resolved: