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Type:
Bug
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Resolution: Unresolved
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Priority:
Low
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Component/s: Directory - CSV Import / Export
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None
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1
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Severity 3 - Minor
Issue Summary
When using the "Export users" option to export a list of Jira admins, the export incorrectly includes user activity information from non-Jira family products such as Confluence and Statuspage.
Steps to Reproduce
- Navigate to the Admin Hub (https://admin.atlassian.com/).
- Go to Directory > Select the three dots and choose "Export users" option.
- Choose the option to export users from a selected group.
- Select the default product admin group for Jira.
- Execute the export.
Expected Results
The exported list should only include user activity information related to Jira family products.
Actual Results
The exported list includes user activity information from both Jira family products and non-Jira family products, such as Confluence and Statuspage. The exported list contains information like:
| User id | User name | User status | Added to org | Org role | Last seen in Jira Service Management | Last seen in Jira | Last seen in Jira Work Management | Last seen in Confluence | Last seen in Statuspage | Last seen in Confluence |
Workaround
Currently, there is no known workaround for this behaviour.
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