Inaccurate User Export for Jira Admins

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    • 1
    • Severity 3 - Minor

      Issue Summary

      When using the "Export users" option to export a list of Jira admins, the export incorrectly includes user activity information from non-Jira family products such as Confluence and Statuspage.

      Steps to Reproduce

      1. Navigate to the Admin Hub (https://admin.atlassian.com/). 
      2. Go to Directory > Select the three dots and choose "Export users" option.
      3. Choose the option to export users from a selected group.
      4. Select the default product admin group for Jira.
      5. Execute the export.

      Expected Results

      The exported list should only include user activity information related to Jira family products.

      Actual Results

      The exported list includes user activity information from both Jira family products and non-Jira family products, such as Confluence and Statuspage. The exported list contains information like:

      User id User name email User status Added to org Org role Last seen in Jira Service Management  Last seen in Jira  Last seen in Jira Work Management  Last seen in Confluence  Last seen in Statuspage Last seen in Confluence

      Workaround

      Currently, there is no known workaround for this behaviour.

            Assignee:
            Unassigned
            Reporter:
            Sneha Srivastava
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              Created:
              Updated: