Issue Summary

When a user doesn't have any products assigned to them, clicking ... > Resend invite has no effect. This is by design and an invitation email is not sent to users who don't have any product access.

The previous Bug ticket: ID-8080 was closed due to the reported behavior being expected.

This Bug ticket aims to correct the feedback message so admins are aware of the situation and knows that invitation emails are not expected to be sent or prompt the admin to assign the end user product access(license).

Steps to Reproduce

1. Navigate to admin.atlassian.com and select your organization
2. Click "Directory" > "Users"
3. Find a user who doesn't have any product access
4. On the user's account, click ... > "Resend invite"

Expected Results

The admin should receive an error message stating something like:

Invitation email is not sent
This user doesn't have any products assigned. Please assign at least 1 product to the end user.

Additionally, if there are no products selected, the UI should deactivate and gray out the Send invitation option as no invitation email will be triggered even if the option is selected.

Actual Results

The message below is displayed in the UI, but the no invites are actually sent. This is confusing behavior

Reminder sent!

An email has been sent to the user to complete their account activation.

Workaround

No known workarounds. If a workaround is found, the details will be added here