Automation to retry request when failed with "Internal Server Error"

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      Problem Definition

      Occasionally, automation requests fail with "Internal Server Error" due to failure requests in the backend to another dependency platform. For example , when checking user permissions , it depends on identity platform and it failed with below error :-

      Received 502 response from RBAC
      

      or

      "message":"Unexpected response received from legion-teams response with status 502"
      

      Suggested Solutions

      Retry the request.

      Current Workarounds

      No workaround.

            Assignee:
            Unassigned
            Reporter:
            Atiqah Roslan
            Votes:
            1 Vote for this issue
            Watchers:
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              Created:
              Updated:
              Resolved: