Automation for Jira: parent issues cannot be set if the Pkey has a number

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    • Severity 3 - Minor

      Issue Summary

      When you create a subtask in automation for Jira and try to associate a specific issue in the parent it only works if the project key does not have a number, if the project key has a number the field value is not kept.

      Steps to Reproduce

      1. Add an action to create issues
      2. Select subtask
      3. In the parent field try to put a specific issue
      4. Note: This happens in both company and team-managed projects

      Expected Results

      All issue keys should be compatible

      Actual Results

      Only issues with a Pkey without numbers can be set

      Workaround

      Option 1:

      • Update the Space key to have no numbers in it

      Option 2:

      Depending on your automation rule you may use JSON to set the parent

      {
        "fields": {
          "parent": { "key": "ABC1-11" }
        }
      } 

      Option 3:

      • Create a variable and set the parent value in it
      • Use smart value to set the parent ( please see attached screenshot)

        1. Update Parent .png
          Update Parent .png
          86 kB
        2. Create Variable.png
          Create Variable.png
          89 kB

              Assignee:
              Unassigned
              Reporter:
              Gino S
              Votes:
              4 Vote for this issue
              Watchers:
              16 Start watching this issue

                Created:
                Updated: