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  1. Automation for Cloud
  2. AUTO-566

Automation for Jira: parent issues cannot be set if the Pkey has a number

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    • Severity 3 - Minor

      Issue Summary

      When you create a subtask in automation for Jira and try to associate a specific issue in the parent it only works if the project key does not have a number, if the project key has a number the field value is not kept.

      Steps to Reproduce

      1. Add an action to create issues
      2. Select subtask
      3. In the parent field try to put a specific issue
      4. Note: This happens in both company and team-managed projects
        Video example

      Expected Results

      All issue keys should be compatible

      Actual Results

      Only issues with a Pkey without numbers can be set

      Workaround

      You can use a branch JQL action to update a specific issue if the Pkey has a number
      Video

      Opt2:

      You could use the "Additional Fields" feature when configuring the Edit issue action to define the Parent's issue key like this:

      {
        "fields": {
           "Parent link": "PROJ-0221"
        }
      } 

              Unassigned Unassigned
              gsandoval@atlassian.com Gino S
              Votes:
              3 Vote for this issue
              Watchers:
              11 Start watching this issue

                Created:
                Updated: