Via automations it would be very useful to be able to send conditional messages to specific Jira users (example: the Jira REPORTER) directly via teams (as opposed to sending an e-mail). At the moment it is only possible to post to a teams channel. This is not useful for us.

Adding to this, we'd like to be able to use a smart value for the Webhook URL so that we can send project-specific updates.

Example: 

• Three teams channels, one for each project; backend, frontend, and dba with it's own webhook URL
• Automation rule trigger: When issue transitions to "Deploying to Prod"
• In the automation rule, a lookup table named "projectToWebhook" with keys set to the project ID, and values set to the MSTeams webhook URL
  • BE -> https://corp.webhook.office.com/webhookb2/f19f5c61-4231-4f9......
  • FE -> https://corp.webhook.office.com/webhookb2/17fed91-3810-7bef......
  • DBA - https://corp.webhook.office.com/webhookb2/ff875eb-9632-9bc......
• Add the action "Send Microsoft Teams message"
• In the Webhook URL field, use the smart value{{ {
  Unknown macro: {projectToWebhook.get(issue.project.key)}

  }}}

This would allow us to send the same message to different channels depending on the originating project. The alternatives to this are:

1. Duplicate the "MSTeams" action and put behind if/else statements, comparing the project each time and sending the relevant notification. Requires duplication of effort, any changes to the copy will need to be changed in multiple places
2. Use "Send web request" action and manually build the Teams notification. This action does support using smart values as the URL, but requires configuring the right templates, etc. for the Teams message. Not straight-forward

This function is available for Jira notifications to Slack and is very useful since each user only receives the notifications that are relevant for him.