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Bug
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Resolution: Unresolved
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Medium
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Severity 2 - Major
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0
Issue Summary
In an automation rule, using the action Transition Issue to copy status from a team-managed project issue to a company-managed issue project fails with a "Destination status could not be resolved" error.
Steps to Reproduce
- Create a rule to manually trigger from a team-managed project.
- Set the rule to copy to a destination issue is in a company-managed project (such as created by a clone action).
- Add the action Transition Issue with the destination status set to Copy from trigger issue
Expected Results
The destination issue has a matching status as the source trigger issue.
Actual Results
The rule fails with the following audit log error:
Transition issue Destination status could not be resolved. If using a smart-value ensure this resolves to a numeric status ID or untranslated name for issues (with current status)
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available