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  1. Automation for Cloud
  2. AUTO-310

Update request type names on Automation rules when modified in Jira

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      Description

      Currently, when you rename Request Types on your project, any Automation Rule that have a condition referencing a request type will not be updated and will break.

      It is necessary to manually modify all automations that have Request Types referenced to the new names, and that might take a lot of work depending on how many rules there are in the instance, and how many request type's name were changed.

            [AUTO-310] Update request type names on Automation rules when modified in Jira

            Szabó Dávid added a comment -

            +1

            Szabó Dávid added a comment - +1

            Kevin Bianchi added a comment -

            Hi Altassian,

            Please, fix this problem quickly!

            We have lots of customer that create Jira Automation and add condition on the Request Type field. 

            And when they modify the name, the rule is broken! This is a nightmare to administer it right, because you will for sure forget to modify the automation rule when you modify the name.

            Please change the way Jira automation store the Request Type field by storing the ID. 

             

            For information, the workaround described in this ticket could also help for this topic: https://jira.atlassian.com/browse/JSDCLOUD-11542

            Kevin Bianchi added a comment - Hi Altassian, Please, fix this problem quickly! We have lots of customer that create Jira Automation and add condition on the Request Type field.  And when they modify the name, the rule is broken! This is a nightmare to administer it right, because you will for sure forget to modify the automation rule when you modify the name. Please change the way Jira automation store the Request Type field by storing the ID.    For information, the workaround described in this ticket could also help for this topic:  https://jira.atlassian.com/browse/JSDCLOUD-11542

              Unassigned Unassigned
              fprusch Felipe Prusch (Inactive)
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                Created:
                Updated:
                Resolved: