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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Action - Assign Issues
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Jira Software, Jira Service Management
Automation action: "Assign work item" can assign the work items to a user in a defined list by using the methods:
- Balanced workload
- Random
- Round-robin
The problem is that these methods require a User list to be added manually. It would be great if the User list & group or team picker allowed smart values to be used, so this list can be fetched from Assets or custom fields' values.