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Type:
Bug
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Resolution: Duplicate
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Priority:
Low
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Component/s: Step Security Controls
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None
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Severity 3 - Minor
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Jira Software
Issue Summary
Automation “Set work item security level” action: autocomplete dropdown truncates security level options even though Jira API response includes full list.
Steps to Reproduce
- In a Jira Cloud site with > 300 issue security levels across schemes, create or edit an Automation rule.
- Add a Set work item security level action.
- In the action configuration, select an issue security scheme that has a large number of levels (e.g. > 200).
- Open your browser developer tools and switch to the Network tab.
- When the Work item security level dropdown loads, locate the GET request to something like:
- GET /rest/api/2/issuesecurityschemes/<scheme-id>
- Inspect the JSON response and confirm that it contains a known security level near the end of the list (for example, a level that alphabetically appears after another visible one such as “HR”).
- Back in the Automation UI, open the Work item security level dropdown and scroll through all available options.
Expected Results
- The Automation frontend should display all security levels returned by the Jira API for the selected scheme.
- Any valid security level present in the API response should be selectable in the Work item security level dropdown.
Actual Results
- The Automation UI dropdown truncates the list and does not show some valid security levels beyond a certain point.
- As a result, users cannot select certain valid security levels in the Set work item security level action, even though they exist and are returned by the API.
Workaround
- The current workaround is to reduce the number of configured issue security levels/schemes so that the total drops below ~200:
- Review existing issue security levels/schemes.
- Delete or decommission any unused ones until the overall count is under the limit.
- Once the count is below the limit, the previously missing levels start appearing in the Automation dropdown again.
- is duplicated by
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AUTO-126 Contextual dropdowns - limited results shown in dropdown for issue fields, allow for easier custom field selection when there are duplicates in automation rules
- Gathering Interest