Automation: “Set work item security level” dropdown truncates options when scheme has >200 levels

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    • Severity 3 - Minor
    • Jira Software

      Issue Summary

      Automation “Set work item security level” action: autocomplete dropdown truncates security level options even though Jira API response includes full list.

      Steps to Reproduce

      1. In a Jira Cloud site with > 300 issue security levels across schemes, create or edit an Automation rule.
      2. Add a Set work item security level action.
      3. In the action configuration, select an issue security scheme that has a large number of levels (e.g. > 200).
      4. Open your browser developer tools and switch to the Network tab.
      5. When the Work item security level dropdown loads, locate the GET request to something like:
        • GET /rest/api/2/issuesecurityschemes/<scheme-id>
      6. Inspect the JSON response and confirm that it contains a known security level near the end of the list (for example, a level that alphabetically appears after another visible one such as “HR”).
      7. Back in the Automation UI, open the Work item security level dropdown and scroll through all available options.

      Expected Results

      • The Automation frontend should display all security levels returned by the Jira API for the selected scheme.
      • Any valid security level present in the API response should be selectable in the Work item security level dropdown.

      Actual Results

      • The Automation UI dropdown truncates the list and does not show some valid security levels beyond a certain point.
      • As a result, users cannot select certain valid security levels in the Set work item security level action, even though they exist and are returned by the API.

      Workaround

      • The current workaround is to reduce the number of configured issue security levels/schemes so that the total drops below ~200:
        • Review existing issue security levels/schemes.
        • Delete or decommission any unused ones until the overall count is under the limit.
      • Once the count is below the limit, the previously missing levels start appearing in the Automation dropdown again.

            Assignee:
            Unassigned
            Reporter:
            Dishon Victor
            Votes:
            1 Vote for this issue
            Watchers:
            4 Start watching this issue

              Created:
              Updated:
              Resolved: