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Bug
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Resolution: Not a bug
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Low
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Severity 3 - Minor
Issue Summary
Setting parent field value empty in Edit work item action does not clear value and rule status is shown as successful
Steps to Reproduce
- Create an automation rule with any trigger and make sure it runs for an issue that has a parent.
- Add an edit work item action and select the parent field from the drop-down.
- Leave the value blank to clear it.
- Execute the rule
Expected Results
Automation rule is successful, and it clears the parent field value.
Actual Results
The automation rule is successful, but the parent field is not cleared. Although the rule is successful, expanding each log shows an error message: "unable to run this component."
Workaround
Use advanced editing and use the below smart value to clear the parent field.
{ "fields": { "parent": null } }