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Type:
Suggestion
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Resolution: Unresolved
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Component/s: Trigger - Manual from Issue
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Jira Software, Jira Service Management, Jira Work Management
Problem Description
Manual trigger rules have been moved to "Actions" menu on issue view as per https://community.atlassian.com/t5/Automation-articles/Jira-Cloud-automation-Manual-trigger-rules-are-moving/ba-p/2314046#M762
With current UX/UI implementation there are following issues:
- The drop down is slow to appear (and populate).
- Unlike all the other drop-down lists in Jira, when you click an item in the list, the drop-down remains visible.
- The notification prompt that the automation has started appears (after a delay) in the bottom left of the screen - diagonally opposite from where the user clicks.
This can potentially lead to the same rule being clicked multiple times resulted in undesirable actions or execution failure.
Here is example of clicking the same rule multiple times in a span of few seconds:
Screen Recording 2025-01-29 at 11.52.17 am.mov![]()
Suggestions
- Dropdown list to load faster and disappear once the rule was clicked
- In case of multiple clicks, detect and ask for confirmation
In additional to this, there are following Suggestions aimed at user experience improvement:
- https://jira.atlassian.com/browse/AUTO-114 - Apply filters to rules we display
- https://jira.atlassian.com/browse/AUTO-635 - Make Actions button configurable
- is related to
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AUTO-114 Automation for Jira, more ways to filter when manual rules show on an issue, e.g. hide manual rules when the user that is running it does not have permission
- Gathering Interest
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AUTO-635 Option to configure whether the "Action" tab displays on Issue view (contains Workflow Actions and manually triggered Automation rules)
- Gathering Interest