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Type:
Bug
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Resolution: Fixed
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Priority:
High
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Component/s: Action - Issue Actions
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Severity 2 - Major
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Jira Software, Jira Service Management, Jira Work Management, Jira Product Discovery
Issue Summary
"Send an SMS" "Send Twilio Notification" action rejecting smart values in To field. When using a smart value in the To field and trying to update the automation rule, user gets "Please provide a valid international phone number." error
Steps to Reproduce
- Create rule with a manual trigger
- Add a "Send an SMS" "Send Twilio Notification" action. Fill out the Account SSID, Auth token, From, and message body normally. For the To field, use a smart value like {{issue.phone number}} and try to update the automation rule
Expected Results
Rule updates as normal
Actual Results
Automation rule will not save and give error "Please provide a valid international phone number."
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available