-
Type:
Bug
-
Resolution: Incorrectly Filed
-
Priority:
Low
-
Component/s: Action - Send Email
-
Minor
Issue Summary
Unable to use variable in the send email automation action "Content" section
Steps to Reproduce
- Create an automation rule using following Trigger (First component):

- Create a variable in the automation rule (Second component):

- Start IF ELSE block:

- Inside the IF Block, put following Send Email component with the previously configured variable in the Content box:

- Else block:

- Else block Send Email component with variable in Content box:

- Trigger the automation rule, once the email is received we will not see anything in the email body since variable is not rendered:

- Email Output with blank Email body:

Expected Results
Variable should be rendered in the send email "Content" section same as they are rendered in the "Subject" section of the send email action
Actual Results
Variables are not rendered in the send email "Content" section and we see nothing in the email body sent through automation
Workaround
Use the smart value directly in the send email "Content" section instead of using Variable.